Afterschool Programs Policy

Registration must be completed and submitted at least week prior to the start date. Full payment is required at the time of registration to reserve the space. There will be no proration of fees for any days a child participant cannot attend.

7 days prior to the start date. Due to limited space, advance purchase of materials, supplies for classes offered all semester, refunds will not be given less than one week before session start date. REFUND minus processing fee of $59 can be granted only if replacement with another participant is found. Replacement is a responsibility of the customer not SPARKYOU,LLC. Full payment for new participant (replacement) must be received before refund is issued. Refunds may take up to 4 weeks.

Cancellation can be requested as late as 7 days before the start date. A tuition refund minus a $59 processing fee and $100 cancellation fee will be granted if requested on time.

Age Guidelines:
The SPARKYOU,LLCs Science Discovery Classes are offered for children ages 6-12 years old.

Pick-up and Drop-Off Procedures:
Please refer to procedures assigned by your school/facility.

Late Pick-Up Policy:
There will be a late fee assessed for children who are picked up 5 min pass the assigned pick up time. The late fee is $1.00 for each minute will be charged to cover the cost of additional employee needed for this service. Repeated late pick-ups may result in the removal of the participant from the program, with no refund for prepaid programs.

Medical Needs/Allergies:
SPARKYOU,LLC employees are not permitted to administer medication to program participants. In the event of a medical emergency, SPARKYOU,LLC employee will administer first aid, CPR, and rescue in the best interest of the child. Parents will be contacted if care is administered. Allergy medications may be administered if directed in writing by the child’s parent/guardian.

Special Circumstances:
Parents and guardians are required to inform the SPARKYOU,LLC in writing of any special circumferences which may affect the child’s ability to participate fully and within the guidelines of acceptable behavior, including, but not limited to, any serious behavioral problems or special circumstances regarding psychological, medical, or physical conditions.

Behavior Management/Discipline Policy:
SPARKYOU,LLCs staff will create a fun and safe environment for participants in the program. Praise and positive reinforcement are used as effective methods of behavior management. Children who do not respond to these methods or who are destructive to others or to property will be dealt with in a professional, positive, and timely manner to correct the behavior. The following procedures will be followed for behavior management. All incident reports will be discussed privately withparents/guardians and a copy of each report will be kept on file at the SPARKYOU,LLC.

  1. In the event a child’s behavior is a repeated behavior and cannot be corrected by SPARKYOU,LLCs staff with a verbal warning or other form of behavior modification, a first incident report will be written to document and correct behavior. A copy of the report will be given to the parent/guardian the same day as the incident.
  2. A second incident report will be written if the behavior is repeated by or new behavior problems occur with the same child. This report will follow the same process as the first, but a one or two-classes suspension could accompany this report. No refund will be provided for suspended days. A copy of the report will be given to the parent/guardian the same day as the second incident.
  3. A third incident report will be completed using the same process as the first two. SPARKYOU,LLC staff will write this report. Staff will provide this report to the parent/guardian. Incident reports will be discussed privately with a parent/guardian by a SPARKYOU,LLC staff and Director. Dismissal from a program can occur at this time. NOTE: Immediate dismissal from the program can occur at any time given severe circumstances. Refunds for missed days due to a discipline dismissal will not be granted.

Children should bring a healthy snack if the class is offered after regular school hours. Please do not send gum or candy.